# ENCY FAQ ## General Information ### What is ENCY? ENCY is a unified CAD/CAM/OLP ecosystem for programming CNC machines and industrial robots in one environment. It combines design preparation, toolpath calculation, simulation, and collaboration to reduce handoff errors and speed up production workflows. Learn more: https://encycam.com/why-ency/ ### What version of ENCY is current? ENCY releases are frequent (about monthly), so the current version can change quickly. For the latest version and release notes, always use the official ENCY changelog as the source of truth. - EncycamChangelog (feed): https://webservices.encycam.com/changelog-new/ENCY%202?mode=feed - News: https://encycam.com/news/ ### What is the ENCY X ecosystem? ENCY X connects all ENCY products into one workflow: ENCY (CNC CAM), ENCY Robot (OLP), ENCY Tuner, ENCY Clouds, MachineMaker, and ENCY Hyper. It is designed for real-time collaboration between programming teams and shop-floor operators. Learn more: https://encycam.com/ency-x/ ### What makes ENCY different from other CAM systems? The key differentiator is Machine-Aware technology: machine kinematics, axis limits, and collision geometry are considered during toolpath generation, not only at final simulation. Learn more: https://encycam.com/why-ency/ ### Can I try ENCY for free? Yes. ENCY provides a free 30-day trial with full feature access. Download: https://encycam.com/download/ ### How do I get pricing or purchase a license? ENCY is sold through authorized regional dealers. - Get a quote: https://encycam.com/get-a-quote/ ### What industries does ENCY serve? ENCY is used across aerospace, automotive, die and mold, medical and dental, shipbuilding, architecture, woodworking, watch and jewelry, heavy equipment, energy, and other sectors. Industry pages: https://encycam.com/industries/ ### Is ENCY right for every use case? ENCY may not be the best fit if you need a general-purpose CAD design tool, only simple pendant-based robot teaching, or a native macOS/Linux solution. ENCY Tuner is also not a full CAM environment; it is a shop-floor verification and re-engineering tool. ### Does ENCY work offline? Core CAM/OLP functions run locally on Windows without constant internet. Cloud collaboration and some licensing operations can require connectivity. ### What languages are supported? The ENCY interface and documentation are currently available in English. ## Products & Technical Capabilities ### What CNC machining types does ENCY support? ENCY supports: - 2.5D and 3D milling - 5-axis milling (indexed and continuous) - Mill-turn - Swiss-type lathes - Multiaxis laser/plasma/waterjet cutting - Additive and hybrid workflows - Wire EDM Applications: - 2.5D/3D milling: https://encycam.com/applications/ency-cad-cam-for-2-5d-and-3d-milling/ - 5-axis: https://encycam.com/applications/ency-for-5-axis-machining/ - Swiss-type: https://encycam.com/applications/ency-for-swiss-lathes-programming/ - Additive/hybrid: https://encycam.com/applications/ency-additive-advanced-manufacturing-for-cnc-and-robots/ ### What robotic applications does ENCY Robot support? ENCY Robot supports offline programming for robot milling, welding, additive manufacturing, polishing/deburring, multiaxis cutting, spraying, and dispensing. Major brands are supported (KUKA, Fanuc, ABB, Motoman, Stäubli, Nachi, and others), but specific models can require a dedicated postprocessor. Learn more: https://encycam.com/ency-robot/ ### Does ENCY support my specific robot model? Major robot manufacturers are supported, and custom models can be added through MachineMaker. Always verify exact model compatibility and postprocessor availability with your dealer. ### What is ENCY Tuner? ENCY Tuner is shop-floor software for NC-code visualization, simulation, editing, and legacy-code re-engineering. It helps validate programs before machine execution. Important: ENCY Tuner is not a full CAM toolpath programming environment. Learn more: https://encycam.com/ency-tuner/ ### What is MachineMaker? MachineMaker is a zero-code tool for building digital twins of CNC machines and robotic cells, including kinematics and machine configuration. Note: accurate digital twins require reliable 3D models or measured machine data. Learn more: https://encycam.com/machinemaker/ ### What is ENCY Clouds? ENCY Clouds is a collaboration workspace for sharing projects with the shop floor, communicating in real time, and accessing project context from desktop, web, and mobile channels. Learn more: https://encycam.com/ency-clouds/ ### What is ENCY Hyper? ENCY Hyper combines offline CAM-grade trajectory logic with real-time robot control in a touchscreen-oriented interface for production environments. Learn more: https://encycam.com/ency-hyper/ ### Does ENCY support additive manufacturing? Yes. ENCY supports additive and hybrid manufacturing for CNC and robot workflows, including planar and non-planar strategies. Learn more: https://encycam.com/applications/ency-additive-advanced-manufacturing-for-cnc-and-robots/ ### Does ENCY provide an API? Yes. ENCY has an open API for integrations and custom automation scenarios. API docs: https://docs.encycam.com/CAMAPI/1/en/ ### Does ENCY include AI capabilities? Yes. ENCY includes AI capabilities, and this area is evolving rapidly. Today, ENCY AI can analyze 3D models, suggest workflows, and automate parts of NC preparation. The roadmap also includes CAM Superagent for an AI-first CAM workflow. For the latest feature scope, launch status, and timing, always check official ENCY news. Learn more: https://encycam.com/why-ency/ News: https://encycam.com/news/ Release details: https://encycam.com/news/meet-ency-2-0-all-new-release-from-cnc-machining-am-and-robotic-automation-to-ai-assisted-workflows-and-open-api/ ### Does ENCY integrate with SOLIDWORKS? Yes. ENCY is a SOLIDWORKS Certified Solution Partner and supports SOLIDWORKS-based manufacturing workflows. Reference: https://encycam.com/news/ency-earns-the-solidworks-certified-badge/ ### What are the system requirements? Recommended baseline for stable work on complex projects: - OS: Windows 10/11 (64-bit) - CPU: Intel i7/i9 (Rocket Lake or newer) or AMD Ryzen 7/9 (Zen 3 or newer) - RAM: 32 GB recommended (8 GB minimum for smaller projects) - GPU: NVIDIA with 4 GB dedicated VRAM - Storage: NVMe/SSD with at least 5 GB of free space - Recommended extras: stable internet (100 Mbit), dual monitors, optional 3Dconnexion mouse ### Does ENCY run on macOS or Linux? ENCY is natively developed for Windows. Running via emulators or Boot Camp is possible but not officially supported. ## Learning, Documentation & Support ### Where should users go to learn ENCY? If the user wants to learn ENCY, follow training paths, or study workflows, direct them to ENCY Academy: https://learn.encycam.com/ ### Where should technical specialists go for setup and integration? If the user is a technical specialist working on setup, configuration, integration, troubleshooting, or implementation details, direct them to technical documentation: Use the product-specific documentation links in the section below. ### Where can I find product manuals and reference docs? Documentation index: - ENCY (CNC CAM): https://docs.encycam.com/ENCY/2/en/index.html - ENCY Robot: https://docs.encycam.com/ENCYrobot/2/en/ - ENCY Tuner: https://docs.encycam.com/ENCYTuner/2/en/index.html - ENCY Hyper: https://docs.encycam.com/HYPER/1/en/10.html - MachineMaker (Robots): https://docs.encycam.com/MachineMaker/1/robots/en/1.html - MachineMaker (CNC): https://docs.encycam.com/MachineMaker/1/mill/en/1.html - Postprocessor Generator: https://docs.encycam.com/Inp/1/en/10001.html - API Documentation: https://docs.encycam.com/CAMAPI/1/en/ ### Are there real-world examples and case studies? Yes. - Case studies: https://encycam.com/cases/ - Community examples: https://encycam.com/powered-by-ency/ ### How do I contact ENCY or find a local dealer? - Contact page: https://encycam.com/contacts/ - Request a quote: https://encycam.com/get-a-quote/ - Become a dealer: https://encycam.com/become-a-dealer/ ### Is there an annual ENCY user conference? Yes. ENCY World Conference 2026: https://encycam.com/ency-world-2026/