End-User License Agreement ("Agreement")

Last updated: February 10, 2026

Please read this End-User License Agreement carefully before clicking the “I Agree” button, downloading, or using Application.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this End-User License Agreement:

Agreement means this End-User License Agreement that forms the entire agreement between You and the Company regarding the use of the Application.

Application means any software product, module, add-on or component provided by the Company under this Agreement, including without limitation ENCY, ENCY Robot, ENCY Tuner, ENCY Hyper, and any of their editions, configurations, builds, or related components (each as applicable). The specific Application(s) and License Type(s) made available to You may be identified in an order form, quote, invoice, license certificate, or license key issued by the Company or an Authorized Reseller.

Authorized Reseller means an independent third-party company that provides Application licenses in a particular territory. The Authorized Reseller acts in its own name and on its own behalf. An Authorized Reseller may also provide accompanying services such as training and implementation.

Authorized Users means individuals who are permitted to use the Application under the terms of the License.

Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement) refers to ENCY Software Ltd., located at 9, Aiolou and Panagioti Diomidous, 3020 Limassol, Cyprus.

Country refers to: Cyprus.

Device means any device that can access the Application such as a computer, a cellphone or a digital tablet.

Internal Business Needs means use of the Application strictly within the scope of Licensee’s internal operations and not for commercial resale, service provision, or competitive analysis.

License means the rights granted to You by the Company to use the Application under this Agreement.

Licensee means You.

Third-Party Services means any services or content (including data, information, applications and other products services) provided by a third-party that may be displayed, included or made available by the Application.

You means the individual accessing or using the Application or the company, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.

Acknowledgment

By clicking the “I Agree” button, downloading or using the Application, You are agreeing to be bound by the terms and conditions of this Agreement. If You do not agree to the terms of this Agreement, do not click on the “I Agree” button, do not download or do not use the Application.

This Agreement is a legal document between You and the Company and it governs your use of the Application made available to You by the Company.

The Application is licensed, not sold, to You by the Company for use strictly in accordance with the terms of this Agreement.

License

License Types

The following are the different types of licenses available under this Agreement:

Stand-alone (Individual) License: A Stand-alone License allows the Licensee to install and use a single copy of the Application on one (1) Device. An additional copy may be installed on another Device, provided that both copies are not accessed simultaneously, and both are used by the same individual for Internal Business Needs. This license is perpetual unless otherwise specified in this Agreement.

Network License: A Network License permits installation on multiple Devices connected via a network, provided that the number of concurrent users does not exceed the permitted limit. A secondary copy may be installed on a Hot Backup Server, which may be accessed only when the primary installation is inoperable. This license is perpetual unless otherwise specified in this Agreement.

Educational Stand-alone (Individual) License: An Educational Licensee may install and access a single copy of the Application on one (1) Device, subject to usage restrictions. This license is valid for a fixed term of thirty-six (36) months unless otherwise authorized by the Company. Educational License is for educational use only within an educational institution and may not be used for commercial, industrial, production, or demonstration purposes.

Educational Network License: An Educational Licensee may install the Application on a file server and permit access on multiple Devices within an educational setting. The number of concurrent users must not exceed the permitted limit. This license is valid for thirty-six (36) months unless otherwise specified. Educational Network License is for educational use only within an educational institution and may not be used for commercial, industrial, production, or demonstration purposes.

Trial License: A Trial License permits the Licensee to install and evaluate the Application for a limited period of thirty (30) days unless specified otherwise. The Trial License is subject to functional limitations and is for evaluation purposes only and may not be used for commercial, industrial, or production purposes.

R&D License: An R&D License is a free license granted for a limited time period ranging from three (3) months to one (1) year. This license is intended for demonstration of Company solutions, research, and training purposes. The R&D License may not be used for commercial or industrial purposes, including but not limited to preparation of commercial projects by robot integrators or equipment manufacturers.

Scope of License

The Company grants You a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application strictly in accordance with the terms of this Agreement.

The license that is granted to You by the Company is solely for your purposes strictly in accordance with the terms of this Agreement.

License Restrictions

You agree not to, and You will not permit others to:

Use the Application or allow using the Application on more than one (single) Device or work- station (network) simultaneously;

License, sell, rent, lease, assign, distribute, transmit, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.

Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Application.

Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers or the licensors of the Application.

Intellectual Property

The Application, including without limitation all copyrights, patents, trademarks, trade secrets and other intellectual property rights are, and shall remain, the sole and exclusive property of the Company.

The Company shall not be obligated to indemnify or defend You with respect to any third party claim arising out of or relating to the Application. To the extent the Company is required to provide indemnification by applicable law, the Company shall be solely responsible for the investigation, defense, settlement and discharge of any claim that the Application or your use of it infringes any third party intellectual property rights.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions provided by You to the Company with respect to the Application shall remain the sole and exclusive property of the Company.

The Company shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to You.

Modifications to the Application

The Company reserves the right to modify the Application or any service to which it connects, with or without notice and without liability to You.

Updates to the Application

The Company may from time to time provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades and other modifications.

Updates may modify or delete certain features and/or functionalities of the Application. You agree that the Company has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the Application to You.

You further agree that all updates or any other modifications will be (i) deemed to constitute an integral part of the Application, and (ii) subject to the terms and conditions of this Agreement.

Maintenance and Support

Maintenance is provided by Authorized Reseller. The Company itself does not provide any maintenance or support for the download and use of the Application. To the extent that any maintenance or support is required by applicable law, the Company shall be obligated to furnish any such maintenance or support.

Third-Party Services

The Application may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services.

You acknowledge and agree that the Company shall not be responsible for any Third-party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Company does not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-party Services.

You must comply with applicable Third parties’ Terms of agreement when using the Application. Third-party Services and links thereto are provided solely as a convenience to You and You access and use them entirely at your own risk and subject to such third parties’ Terms and conditions.

Privacy Policy

The Company collects, stores, maintains, and shares information about You in accordance with Our Privacy Policy: https://encycam.com/privacy-policy/

By accepting this Agreement, You acknowledge that You hereby agree and consent to the terms and conditions of Our Privacy Policy.

Term and Termination

This Agreement shall remain in effect until terminated by You or the Company as set out below.

Perpetual Licenses. Where your License is perpetual (unless otherwise specified in writing at the time of purchase), it remains in effect unless terminated for cause.

Subscription Licenses (if applicable). Where your License is subscription-based, it remains in effect only for the paid subscription term and expires at the end of that term unless renewed. Failure to pay applicable fees may result in suspension or termination after notice.

Termination for cause. The Company may terminate this Agreement if You materially breach this Agreement and fail to cure such breach within thirty (30) days after receiving written notice from the Company. The Company may suspend or terminate this Agreement immediately if the breach is not capable of cure or involves unlawful use, circumvention of license controls, or misuse that materially harms the Company or its rights.

You may also terminate this Agreement by deleting the Application and all copies thereof from your Device.

Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from your Device.

Termination will not limit any rights or remedies available to the Company at law or in equity.

Indemnification

You agree to indemnify and hold the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

You must notify the Company immediately if You receive any legal claims related to Your use of the Application.

No Warranties

The Application is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Application, or the information, content, and materials or products included thereon; (ii) that the Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. To the extent any warranty exists under law that cannot be disclaimed, the Company shall be solely responsible for such warranty to the extent required by applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, consequential, exemplary or punitive damages, or for any loss of profits, loss of data, business interruption, or the cost of procurement of substitute goods or services, arising out of or relating to the Application or this Agreement, even if advised of the possibility of such damages and even if any remedy fails of its essential purpose.

If You have any basis for recovering damages under this Agreement, You may recover only direct damages up to EUR 5.00 from the Company and its suppliers.

Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities, so some of the above limitations may not apply to You. In such cases, the above limitations shall apply to the greatest extent permitted by applicable law.

Severability and Waiver

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Product Claims

The Company does not make any warranties concerning the Application.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Changes to this Agreement

The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at the sole discretion of the Company.

By continuing to access or use the Application after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Application.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. Your use of the Application may also be subject to other local, state, national, or international laws.

Any dispute arising out of or in connection with this Agreement shall be finally resolved by arbitration administered by the Cyprus Arbitration and Mediation Centre (CAMC) under the UNCITRAL Arbitration Rules (as adopted by CAMC). The seat of arbitration shall be Cyprus, the language shall be English, and the tribunal shall consist of one (1) arbitrator. Nothing in this clause prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction to protect its confidential information or intellectual property.

Entire Agreement

The Agreement constitutes the entire agreement between You and the Company regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between You and the Company.

You may be subject to additional terms and conditions that apply when You use or purchase other Company’s services, which the Company will provide to You at the time of such use or purchase.

Contact Us

If you have any questions about this Agreement, You can contact Us:

By email: support@encycam.com

By visiting this page on our website: https://encycam.com/contacts/